Privacy Policy We, at CounsellingPro.com, appreciate the trust and information entrusted upon us by you, and seek to protect such information to the best extent possible, and only use the information in a manner provided in this privacy policy.

The Privacy Policy is to be read along with and is also subject to CounsellingPro.com terms of use available at and comes into effect from the date and time a user (You) registers with CounsellingPro.com, and accepts the Terms of Use laid provided for. By using the CounsellingPro.com Website, you have agreed to permit to us the collection, storage, and use of the personal information you provide (including any changes thereto as provided by the User) for any of the services that CounsellingPro.com offers.

Our Privacy Policy informs you how CounsellingPro.com collects,protects, uses, and shares your information in relation to the services provided through the Website (collectively, the Service), and your choices about the collection and use of your information.This Privacy Policy shall apply to CounsellingPro.com and all its affiliates. By using our services, you understand and accept this privacy policy along with any changes, as may be made from time to time and thereby expressly consent to our collection, use and disclosure of Personal Information (as defined below) in accordance with this Privacy Policy. If you are not agreeable to this, please do not use this Website or Services.

Personal information: - CounsellingPro.com may collect personal information such as your username, email address and phone number when you register on CounsellingPro.com. With your permission, If you permit cookies on your browser, we may receive and store certain types of information known as cookies when you access the Website. Communications between you and CounsellingPro.com USE OF YOUR PERSONAL INFORMATION

All information (and copies thereof) collected by CounsellingPro.com, including without limitation Personal Information, User Data, and other information related to your access and use of the services offered byCounsellingPro.com may be retained by CounsellingPro.com for such period as necessary, including but not limited to, for purposes such as compliance with statutory or legal obligations, tax laws and potential evidentiary purposes and for other reasonable purposes such as to implement, administer, and manage your access and use of our services, or resolution of any disputes.

In order to facilitate communications between you and other CounsellingPro.com Please note that neither CounsellingPro.com, nor its Affiliates or any third parties engaged by CounsellingPro.com shall use the Personal Information to personally identify any User.

CONFIDENTIALITY
Any information shared by you during personal consultation ( Confidential Information ) shall be excluded from the definition of Personal Information and shall not be collected/used in the same manner as Personal Information as mentioned in clause 1 and 2 above.

Your Confidential Information shall not be disclosed or shared by CounsellingPro.com, its employees, its agents or any third party contractors, including the experts; either orally or in writing; except only in the following circumstances:

If CounsellingPro.com believes that there is a significant/ real/ imminent threat or risk to your health, safety or life or to the health, safety or life of any other person or the public;

If CounsellingPro.com is required to share such Confidential Information to any authority by law; and

If you have claimed a health care insurance and such Confidential Information is required by the insurer.

SHARING YOUR CONTENT

We may share Personal Information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies that CounsellingPro.com is part of, or that become part of that group ( Affiliates ).Our Affiliates may only use this information to help provide, understand, and improve the Service (including by providing analytics) and Affiliates own services (including by providing you with better and more relevant experiences).

We also may share your Personal Information as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that help us provide the Services to you. Our service providers will only be given access to your information as is reasonably necessary to provide the Services.All the Service Providers and third parties engaged by CounsellingPro.com shall be bound by adequate confidentiality terms to protect the Confidential Information and the Personal Information of the User so that such information is not used in any manner it is not intended to be used.

Please note that only Personal Information or content that you voluntarily disclose for posting to the Website, or post to any social media account owned and operated by CounsellingPro.com becomes available to the public. No other information provided by you is shared with the public. Once you have shared such information or made it public, the same may be re-shared by others, re-posted by CounsellingPro.com, or used by CounsellingPro.com for the purposes of analysis, research or studies.

CounsellingPro.com shall not ordinarily share the sensitive Personal Information of a User without their prior consent.You agree that CounsellingPro.com may share sensitive Personal Information of a User with any third party without obtaining the prior consent of the User in the following limited circumstances:

When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing the Terms of Use, this Privacy Policy, or for complying with the applicable laws and regulations.


CounsellingPro.com proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. CounsellingPro.com also ensures that the recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

STORAGE OF INFORMATION AND CONTENT

Please make sure that you maintain the secrecy of your account information. For the safety and security of your information, we have implemented procedures to help protect the information that you provide to us. However, no method of transmitting or storing electronic data is ever completely secure, and we cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this policy. We expressly disclaim any representation or warranty, whether express or implied, with respect to ensuring, guaranteeing, or otherwise offering any definitive promise of security in connection with your Information. THE USER IS RESPONSIBLE FOR MAINTAINING THE SECRECY OF YOUR ACCOUNT INFORMATION AT ALL TIMES.

The User is solely responsible for maintaining confidentiality of the Users password and User identification. The User shall be solely responsible for all activities and transmission performed by the User through his User identification. CounsellingPro.com assumes no responsibility or liability for their improper use of information relating to such usage of credit cards and/or debit cards by the User, whether online or off-line.

CounsellingPro.com may change or amend this Privacy Policy from time to time to incorporate necessary future changes. CounsellingPro.com use of User Data shall be in adherence with consistent with the provisions of the relevant privacy policy under which the information was collected, regardless of new or conflicting provisions in an updated Privacy Policy. About CounsellingPro.com

At CounsellingPro.com, we provide online wellness counselling and emotional support platform designed to foster emotional wellness. You can get connected to psychologists, psychotherapists, counsellors, life coaches, Doctors, career guides and professionals with rich life experiences, who understand you and guide you through completely confidential individual sessions.

We are not an emergency or medical service or suicide prevention helpline. If you are feeling suicidal, we would suggest you immediately call up suicide prevention helplines. Help Others: -

Do you know someone(your best friend, colleague, relative) who is going through a tough time and wish to help?Share your friend's email ID with us and we will connect them to use our services. Your identity will be kept completely confidential.